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Industrial Visit by BPO trainees to Motisons Shares

Don Bosco Tech (Jawalpur, Uttarakhand) organised an industrial visit for the BPO domain trainees to Motisons Shares Pvt. Ltd in Haridwar on September 15, 2018. Mr. Sudhir (Branch Manager, Motisons Shares) welcomed the trainees and staff members to the Motisons Shares.  He explained the details about organisation, its work procedure and the terms like NIFTY, SENSEX NSE, NCDEX and MCX to the trainees.

He shared the trainees on how to open a demat account and its operation. He guided them on online trading, investment and IPOs. Mr. Sudhir also shared a live interaction with the clients that helped them to understand on how to create a new customer and to answer queries over phone. 

Later Mr. Sudhir interacted with trainees about the basic concepts of BPO and how to implement it on workplace. He told students that have a clear voice, customer handling skills and also resolve the query of clients. He suggested students to enhance these skills which will help them to build a bright future in the BPO sector.

All the students were quite confident after exposure visit to Motisons Shares because many of the staff members shared highly valuable information and experience with them. They showed them live practical and outbound calls with clients. All the trainees thanked Mr. Sudhir and his team for their guidance.